Terms & Conditions

1. Website use

These terms govern the use of www.kirandermatology.com and its enquiry and appointment-request facilities, operated by Kiran Skin Clinic, also known as Kiran Dermatology. Use the website lawfully and provide accurate information. Do not impersonate others, submit misleading enquiries, upload harmful material or attempt unauthorised access.

Treatment-specific consent and financial arrangements are communicated separately where applicable.

2. Medical information

Website articles, service descriptions, images and FAQs provide general information. They do not replace an individual medical consultation, diagnosis or treatment plan. Do not start, stop or change medication or treatment solely because of website information.

Submitting a form or sending a message does not itself constitute a medical consultation or establish an agreed treatment plan.

3. Medical emergencies

Website forms, email and WhatsApp are not emergency services and may not be monitored continuously. If you require urgent medical attention, seek immediate assistance from an appropriate emergency medical service or the nearest emergency department.

4. Appointment requests

The appointment form sends a request; it does not guarantee a confirmed appointment. Selected dates and times are preferences. An appointment is confirmed only when the clinic communicates confirmation. Availability, consultation duration and waiting times may vary.

Provide a reachable phone number and notify the clinic promptly if you need to cancel or reschedule.

5. Fees, payments and refunds

Consultation, procedure and other charges will be communicated by the clinic as applicable. Website information is not a binding quotation unless expressly confirmed.

Any applicable advance-payment, cancellation, rescheduling or refund conditions will be communicated before payment or booking commitment. Contact the clinic regarding payment disputes or refund requests. Nothing in these terms removes rights available under applicable consumer law.

6. Treatment suitability and outcomes

Treatment recommendations depend on individual assessment, relevant medical history, suitability and informed consent. Outcomes, recovery periods and session requirements vary. Website statements, testimonials and before-and-after images do not guarantee a particular result.

Where required, risks, alternatives, aftercare and procedure-specific consent will be discussed separately.

7. Information you provide

Provide accurate contact and appointment information. During consultation, disclose relevant medical conditions, medications, allergies and other information requested by the treating professional. If you submit information for someone else, obtain appropriate permission or authority.

8. Website materials

Website text, branding, photographs and other materials belong to the clinic or their respective rights holders. You may view them for personal information. Commercial reproduction, misleading reuse or redistribution requires permission, except where otherwise permitted by law.

9. Third-party platforms

Maps, social platforms, WhatsApp and other external tools are operated by independent providers. Their own terms and privacy policies apply.

10. Availability and responsibility

We aim to keep website information accurate, but services, timings and other details may change. Confirm important information directly with the clinic. Temporary technical interruptions or transmission failures may occur.

Nothing in these terms excludes responsibility or liability that cannot lawfully be excluded, including applicable patient or consumer rights.

11. Privacy

The Privacy Policy explains the handling of information submitted through the website and your analytics choices. Please review it before submitting personal information.

12. Changes and applicable law

We may update these terms prospectively by publishing a revised version. Changes do not override previously agreed treatment or payment arrangements. These terms are governed by applicable Indian law. Disputes may be brought before a court or forum having lawful jurisdiction, without restricting statutory rights.

13. Contact

For questions or concerns about these terms, contact Kiran Skin Clinic using the details below.